Terms of service

Terms of Service

By using our website and placing an order, you agree to the following terms:

  1. Use of Our Site
    You agree to use our website for lawful purposes only. You must not misuse the site or attempt to harm its functionality.

  2. Product Information
    We do our best to display accurate product descriptions, prices, and images. However, we cannot guarantee that all information is completely error-free.

  3. Orders & Payment
    All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion. Payment must be made at the time of purchase.

  4. Shipping & Delivery
    Shipping times are estimates only. We are not liable for delays once the order has been dispatched.

  5. Returns & Refunds
    Please refer to our Return Policy for full details on eligibility and process.

  6. Intellectual Property
    All content on this website, including images, text, logos, and graphics, is the property of Gliss The Label and may not be used without permission.

  7. Changes to Terms
    We reserve the right to update or change these terms at any time. Continued use of the site indicates your acceptance of any changes.

Mobile Terms of Service

Last updated: Aug. 26, 2025

The Gliss The Label mobile message service (the "Service") is operated by Gliss The Label (“Gliss The Label”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Gliss The Label’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Gliss The Label through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Gliss The Label. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Gliss or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Gliss The Label mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Gliss or email ebony@glissthelabel.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. 

If you have any questions, please contact us at ebony@glissthelabel.com